Shift
Overview
Client
--
Tools
Figma
Duration
2 weeks
Role
UX/UI Researcher and Designer
The Problem?
The Problem?
First time movers are overwhelmed due to inexperience and a lack of guidance.
First time movers are overwhelmed due to inexperience and a lack of guidance.
User Research
User Research
Moving can be extremely overwhelming, especially for those who are inexperienced. Recent studies have shown that people primarily move due to relocation for a new job or college.
Moving can be extremely overwhelming, especially for those who are inexperienced. Recent studies have shown that people primarily move due to relocation for a new job or college.
80%
80%
were overwhelmed by the entire moving process
were overwhelmed by the entire moving process
50%
50%
don't know where to start
don't know where to start
Competitors
Competitors
User Research
User Research
I conducted user interviews with a group of participants who had moved to a new home within the past year. My goal was to learn more about the frustrations and challenges they faced during the process to understand how to design a platform to help other first-time movers.
I conducted user interviews with a group of participants who had moved to a new home within the past year. My goal was to learn more about the frustrations and challenges they faced during the process to understand how to design a platform to help other first-time movers.
100%
100%
found the moving process extremely stressful
found the moving process extremely stressful
80%
80%
were unaware of all the responsibilities involved in the move
were unaware of all the responsibilities involved in the move
How might we help inexperienced young adults streamline the moving process when moving to a new city?
How might we help inexperienced young adults streamline the moving process when moving to a new city?
The Solution
The Solution
Creating a platform to help young adults manage their moving timeline. Beginning the process with a questionnaire, users will receive a personalized timeline that best suits their needs
Creating a platform to help young adults manage their moving timeline. Beginning the process with a questionnaire, users will receive a personalized timeline that best suits their needs
Wireframing
Wireframing
Through the design process, I wanted to explore designs that would help users easily view their progress and check upcoming tasks. Beginning with a short questionnaire, this platform designs an ideal timeline to ensure you complete all necessary steps in the moving process.
Through the design process, I wanted to explore designs that would help users easily view their progress and check upcoming tasks. Beginning with a short questionnaire, this platform designs an ideal timeline to ensure you complete all necessary steps in the moving process.
Style Guide
Style Guide
Shift's goal is to become the go-to planning guide for first-time movers who want to plan their move efficiently. Our primary colors are shades of blue, promoting trustworthiness within the brand. We use a neutral off-white shade to reduce distracting elements.
Shift's goal is to become the go-to planning guide for first-time movers who want to plan their move efficiently. Our primary colors are shades of blue, promoting trustworthiness within the brand. We use a neutral off-white shade to reduce distracting elements.
High Fidelity Designs
High Fidelity Designs
I wanted to keep a simple design and use color to help differentiate the progress of each task.
I wanted to keep a simple design and use color to help differentiate the progress of each task.
Testing the Design
Testing the Design
I conducted moderated usability tests over Zoom with participants who had never moved before. This would allow me to test the functionality and effectiveness of the website. In terms of success, my goal was for inexperienced participants to grasp a deeper understanding of the moving process after using the website.
I conducted moderated usability tests over Zoom with participants who had never moved before. This would allow me to test the functionality and effectiveness of the website. In terms of success, my goal was for inexperienced participants to grasp a deeper understanding of the moving process after using the website.
Final Thoughts
Final Thoughts
Throughout this project, I enjoyed being able to create a design for a service that I use daily. This project allowed me to gain practice designing a product within an existing product.
Throughout this project, I enjoyed being able to create a design for a service that I use daily. This project allowed me to gain practice designing a product within an existing product.
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